My loved one passed away, what should I do?
You will need to provide certain documents to prove your relation with the deceased member in order for us to start the process for inheritance or transfer of the account.
Please contact the Compliance Department at [email protected] for further instructions.
DisclaimerAt C1 we continuously try to provide you with the latest correct information. However, we cannot guarantee that the information provided is always 100% correct because our products and services are constantly updated.
Similar Questions
I cannot access my account or my account has been suspended.
There are many reasons that your account may have been suspended. Here are a few possible reasons: Social Media Violation; Multiple Accounts; There was suspicious activity found on your account; Someone requested changes from a different email that is not connected to the account; You have violated one or more of the company policies or You have been found guilty of cross recruiting/ poaching
How can I correct my personal details?
You can change or correct your personal details by contacting the compliance department.
Transfer of Ownership
If you want to sell or give your Crowd1 account to another person, you can do so by contacting our compliance department.
I cannot login, is my account terminated?
If your account has been terminated by our department, you have been informed of the reason via email and also received a termination letter.