Compliance
I cannot access my account or my account has been suspended.
There are many reasons that your account may have been suspended. Here are a few possible reasons: Social Media Violation; Multiple Accounts; There was suspicious activity found on your account; Someone requested changes from a different email that is not connected to the account; You have violated one or more of the company policies or You have been found guilty of cross recruiting/ poaching
How can I correct my personal details?
You can change or correct your personal details by contacting the compliance department.
Transfer of Ownership
If you want to sell or give your Crowd1 account to another person, you can do so by contacting our compliance department.
My loved one passed away, what should I do?
If you have lost a family member who had an account within Crowd1, please contact the Compliance Department for further instructions on the procedure.
I cannot login, is my account terminated?
If your account has been terminated by our department, you have been informed of the reason via email and also received a termination letter.